storm events. 2021-22 incident numbers also include significant storm events. 9 000 11 124 7 000 10 471 No. of volunteers as at 30 June each year 1 750 1 700 1 750 1 643 No. of qualified peer support volunteers 12 11 12 10 No. of referrals to the Sector Wellbeing Intervention program This indicator includes Employee Assistance Program, Critical Incident Stress Management Services and Volunteer Peer Support. 60 59 70 65 No. of Zone Emergency Management Committee meetings held 48 39 44 35 No. of SES website hits on community safety pages The increase in 2022-23 Estimated Result is due to the major emergency declared in November 2022 for the River Murray flood event. 25 000 53 996 13 000 19 257 No. of SES website hits on incident and warning pages The increase in 2022-23 Estimated Result is due to the major emergency declared in November 2022 for the River Murray flood event. 200 000 719 959 100 000 176 610 No. of SES social media interactions Facebook, Twitter

Activity indicators 2018–19 Projection 2017–18 Estimated Result 2017–18 Projection 2016–17 Actual No. of WIS enquiries The 2017–18 Estimated Result will exceed the 2017–18 Projection due to the commencement of two satellite sites increasing the number of WIS enquiries. 20 000 20 000 14 000 21 657 No. of people reached via digital engagement strategies Digital engagement includes Facebook, Twitter and Pinterest and each has its own analytics tool. 800 000 800 000 900 000 624 209 Human Services 98 2018–19 Agency Statements — Volume 3 file://treas/data/CORPORATE/State%20Budgets/2018-19/Production%20Management/Budget%20Paper%204%20-%20Agency%20Statements/Template%20preparation/DHS/DHS%20AS.docx#Performance_indicators Program 3: Youth Justice Description/objective Youth Justice provides statutory services (both custodial and community based) to children and young people in the justice system which aim to reduce re-offending and acknowledge the victims

Council continued to use e-news including Facebook, Twitter and a dedicated email list to provide regular information to residents.

around Goolwa Terrace and the Goolwa Wharf Precinct  Worked with investors to develop local tourism facilities o Leased part of the Goolwa Wharf Shed for the establishment of Goolwa Riverboat Centre o Leased the Signal Point complex in Goolwa for promotion of local food and wine  Attracted over $200,000 in grant funding for Goolwa Wharf precinct Page 35 of 92 Annual Report 2010-2011  Worked in conjunction with Infrastructure Planning to establish a new recreational boat mooring facility  Commenced planning for Goolwa Wharf Precinct traffic management project with improved parking  Reviewed and implemented partnership with Fleurieu Peninsula Tourism with the following highlights: o Established a Regional Tourism Growth Plan 2010 - 2014 o Signed off on a 3 year funding agreement with a changed constitution that provides for Local Government and Regional Development Australia representation Following research into the use of social media as a marketing tool, Facebook pages, Twitter

Customers are presented with multiple opportunities to provide their feedback through the Adelaide Metro website, Adelaide Metro Infoline and InfoCentres, as well as social media such as Facebook and Twitter.

• The Great Start website, Facebook and Twitter resources were launched as part of the Numeracy and Literacy Strategy to provide quality learning activities for parents, grandparents and families to use with their children.

Ultimately, the campaign engaged  a Facebook community of over 4000 users and attracted more than 20 000 YouTube views, with around  550 Twitter followers.  

Social media The University uses social media (Facebook, LinkedIn, Twitter, Instagram and Snapchat) as a channel for engaging with students, alumni, staff and industry, as well as showcasing University activities and initiatives to prospective students and the wider community.

Facebook followers grew to 15 988, Instagram followers increased to 4 030, Twitter followers reached 1 866, Pinterest gained 52 new followers and YouTube had 185 subscribers with 28 653 views.

The Office for Women has continued its digital engagement through its Facebook page and Twitter accounts.